Purchase rules

1. General provisions.
1.1. These rules for the purchase and sale of goods (hereinafter - the Rules) are a legal document binding on the Parties, which determine the rights, duties and responsibilities of the Buyer and the Seller when the Buyer purchases goods by e-mail. in the store.
1.2. The seller reserves the right to change, correct or add to the rules at any time, taking into account the requirements set by legal acts. The buyer is informed by e-mail. on the store's website. When the buyer is shopping by e-mail the store applies the Rules valid at the time of placing the order.
1.3. Buy e-mail the store has the right to:
1.3.1. able-bodied natural persons, i.e. persons who have reached the age of majority, whose capacity is not limited by court order;
1.3.2. minors between the ages of 14 and 18, only with the consent of their parents or guardians, except in cases where they dispose of their income independently;
1.3.3. legal entities;
1.3.4. authorized representatives of all the above persons.
1.4. By approving the rules, the seller also guarantees that, based on the rules 1.3. point, the Buyer has the right to purchase goods by e-mail. in the store.
1.5. The contract between the Buyer and the Seller is considered concluded from the moment the Buyer e-mails after creating a shopping cart in the store, specifying the delivery address, choosing the payment method and familiarizing yourself with the Seller's rules, press the "Confirm order" button (see point 5 "Ordering goods, prices, payment procedure, deadlines").
1.6. Each contract concluded between the Buyer and the Seller is stored electronically. in the store.

2. Protection of personal data.
2.1. Order goods by e-mail in the store, the Buyer can:
2.1.1. by registering in this e-mail in the store - by entering the data requested during registration;
2.1.2. without registering in this e-mail in the store.
2.2. Buyer, when ordering goods 2.1. in the ways provided for in clause of the rules, in the relevant information fields provided by the Seller, the personal data of the Buyer necessary for the proper fulfillment of the goods order must be indicated: name, surname, delivery address of the goods, telephone number and e-mail address. postal address.
2.3. By approving these rules, the Buyer agrees that 2.2. The personal data of the Buyer provided in point would be processed in the electronic sales of goods and services. in the store, for the purposes of analysis of the Seller's activity and direct marketing.
2.4. By agreeing to the Buyer's personal data being processed in the Seller's e-mail for the sale of goods and services. store, the Buyer also agrees that the e-mail specified by the Buyer e-mail address and phone number would be sent informational messages necessary to fulfill the order of goods.
2.5. The buyer, registering by e-mail in the store and when ordering goods, undertakes to protect and not disclose login data to anyone.

3. Buyer's rights and obligations.
3.1. The buyer has the right to buy goods by e-mail. in the store of these Rules and other articles of this e-mail according to the procedure specified in the store information sections.
3.2. The buyer has the right to refuse the goods purchase - sales contract with e. store, notifying the Seller about it in writing (by e-mail, indicating the desired return of the product and its order number) no later than within 14 (fourteen) working days from the day of delivery of the item, except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania (e.g. when the contract is concluded for the sale of hygiene goods - bed linen - see information on the website of VšĮ "Vartotojų centras" http://www.vartotojucentras.lt/istatymas.php?id=1038, "Peculiarities of return and exchange of non-food items" item 18 .).
3.3. 3.2 of the rules. The Buyer can exercise the right provided for in paragraph 1 only if the product has not been damaged or its appearance has not fundamentally changed, nor has it been used.
3.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.5. If the data provided in the Buyer's registration form changes, the Buyer must update them immediately.
3.6. The buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must immediately inform the Seller about this via the means of communication specified in the "Contacts" section.
3.7. The buyer using e-mail store, agrees with these purchase and sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.

4. Seller's rights and obligations.
4.1. The seller undertakes to provide all conditions for the proper use of e-mail by the buyer. services provided by the store.
4.2. If the Buyer tries to harm the Seller's e-mail for the stability and security of the store's work or violates its obligations, the Seller has the right to immediately and without warning limit or suspend the Buyer's ability to use e-mail. store or, in exceptional cases, cancel the Buyer's registration.
4.3. The Seller undertakes to respect the Buyer's privacy right to the Buyer's personal information specified in the e-mail. in the store registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.

5. Ordering goods, prices, payment procedure, terms.
5.1. In the e-store, the Buyer can make purchases 24 hours a day, 7 days a week.
5.2. The Agreement comes into force from the moment the Buyer clicks the "Confirm order" button, and upon receiving the order, the Seller confirms it by sending a confirmation letter to the Buyer's specified e-mail address.
5.3. The prices of goods in the e-store and in the formed order are indicated in euros, including VAT.
5.4. The Buyer pays for the goods in one of the following ways:
5.4.1. payment using e-banking is an advance payment using the e-banking system used by the Buyer. In order to use this form of payment, the Buyer must have signed an e-banking agreement with one of the banks served. The Buyer transfers the money to the e-store's current account. The responsibility for data security in this case lies with the relevant bank, since all monetary transactions take place in the bank's e-banking system.
5.4.2. Payment by bank transfer is an advance payment when the Buyer, having printed the order and gone to the nearest bank branch, transfers money to the e-store's bank account.
5.5. The Buyer undertakes to pay for the goods immediately. Only after receiving payment for the goods does the formation of the goods parcel begin and the calculation of the delivery term for the goods begins.

6. Delivery of goods.
6.1. The Buyer, having chosen the goods delivery service during the order, undertakes to indicate the exact place of delivery of the goods.
6.2. The Buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer does not have the right to make claims to the Seller regarding the delivery of the goods to an inappropriate entity.
6.3. The goods are delivered by the Seller or the Seller's authorized representative (courier).
6.4. The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller's warehouse does not have the necessary goods, and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases, the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller's control. In such a case, the Seller undertakes to immediately contact the Buyer and agree on the terms of delivery of the goods.
6.5. In all cases, the Seller is exempted from liability for violation of the terms of delivery of the goods if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller's control.
6.6. The Buyer must in all cases immediately inform the Seller if the shipment is delivered in a crumpled or otherwise damaged package, if the shipment contains unordered goods or an incorrect quantity, or an incomplete set of goods.
6.7. In all cases, the Buyer, having noticed damage to the package during delivery, must indicate notes on the delivery document provided by the courier or draw up a separate act regarding these violations. The Buyer must do this in the presence of the courier. Failure to perform such actions releases the Seller from liability to the Buyer for damage to the goods related to damage to the package that the Buyer did not mark on the courier's delivery document.

7. Quality of goods, guarantees.
7.1. The data of each product sold in the e-store are generally indicated in the product description for each product.
7.2. The Seller is not responsible for the fact that the e- The color, shape or other parameters of the goods in the store may not correspond to the actual size, shape and color of the goods due to the characteristics of the display used by the Buyer.
7.3. The Seller provides a quality guarantee valid for a certain period of time for certain types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods.
7.4. If the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided for in the relevant legal acts shall apply.

8. Return and exchange of goods.
8.1. Defects in the sold goods are eliminated, poor-quality goods are replaced, returned in accordance with the Rules for Return and Exchange of Goods approved by the Order of the Minister of Economy of the Republic of Lithuania of June 29, 2001 No. 217 “On Approval of the Rules for Return and Exchange of Goods”, except for cases where the contract cannot be withdrawn under the laws of the Republic of Lithuania (when the contract is concluded for the sale of hygiene products – bedding items; see the information on the website of the Public Institution “Vartotojų centras” http://www.vartotojucentras.lt/istatymas.php?id=1038, “Peculiarities of Return and Exchange of Non-Food Products” item 18.). In all cases, money for returned goods is transferred only to the payer’s bank account.
8.2. In order to return the goods(s) in accordance with clause 8.1 of the Rules point, the Buyer may do so within 14 (fourteen) business days from the date of delivery of the goods to the Buyer, informing the Seller by the means of communication specified in the contact section, indicating the name of the returned goods, order number and reasons for the return.
8.3. When returning the goods, the Buyer must comply with the following conditions:
8.3.1. the returned goods must be in the original neat packaging;
8.3.2. the goods must not be damaged by the Buyer;
8.3.3. the goods must be unused, not having lost their commercial appearance (undamaged labels, untorn protective films, etc.) (this point does not apply in the case of returning a poor-quality product);
8.3.4. the returned goods must be in the same configuration as the Buyer received it;
8.3.5. when returning the goods, it is necessary to provide a document of their acquisition.
8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with the procedure for returning goods set out in Article 8.3.
8.5. When returning the wrong goods and/or goods of poor quality, the Seller undertakes to take back such goods and replace them with similar suitable goods.
8.6. In the event that the Seller does not have goods suitable for replacement, the amount paid shall be refunded to the Buyer, excluding the cost of delivery.

9. Liability of the Buyer and the Seller.
9.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not liable for the consequences arising from this and acquires the right to claim compensation for direct losses incurred by the Buyer.
9.2. The Buyer is responsible for actions taken while using this e-shop.
9.3. The registered Buyer is responsible for the transfer of his login data to third parties. If the services provided by the e-shop are used by a third party who has logged in to the e-shop using the Buyer's login data, the Seller considers this person to be the Buyer.
9.4. The Seller is exempted from any liability in cases where losses arise due to the fact that the Buyer, disregarding the Seller's recommendations and the Buyer's obligations, did not familiarize himself with these Rules, although he was given such an opportunity.
9.5. If the Seller's e-shop contains links to the websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information contained there or the activities carried out there, does not supervise or control those websites and does not represent those companies and individuals.
9.6. In the event of damage, the guilty Party shall compensate the other Party for direct losses.

10. Marketing and information.
10.1. The Seller may initiate various promotions in the e-store at its own discretion.
10.2. The Seller has the right to unilaterally, without separate notice, change the terms of the promotions, as well as cancel them. Any change or cancellation of the terms and procedure of the promotions is valid only in the future, i.e. from the moment of their execution.
10.3. The Seller sends all notifications by the means of communication specified in the Buyer's registration form.
10.4. The Buyer sends all notifications and questions to the Seller's e-store. phone numbers and e-mail addresses specified in the "Contacts" section.
10.5. The Seller is not responsible if the Buyer does not receive the sent information or confirmation messages due to disruptions in the Internet connection, e-mail service provider networks.

11. Final provisions.
11.1. These Rules for the purchase and sale of goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
11.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.